Frequently Asked Questions

25 years of bus charters and ground transportation Services.

QUESTIONS (FAQS) About Bus, Mini Bus, and Van Rentals

Here you will find answers to frequently asked questions from our customers, and for any additional inquiries, please feel free to reach out to us at 978-921-4334.

Why Type of Bus Should I Reserve?

When planning your event, selecting the right bus option is crucial to ensure everyone travels comfortably and arrives together. For larger groups, our 55 luxury passenger bus provides ample space for events like corporate outings or family reunions, while our 38 and 27 passenger luxury minibuses are perfect for medium-sized gatherings such as wedding parties or school trips. If you’re hosting an intimate event, our 11 or 14 passenger Mercedes luxury sprinter vans offer a stylish and cozy atmosphere for group outings or airport transfers. Certain vehicles can accommodate luggage, which may influence the available seating for passengers.

How much does renting a charter bus cost?

When you’re ready to book your bus, there are a variety of factors that may affect the cost of your bus rental:

  • The average minibus accommodates 18 to 25 passengers, while a charter bus has a capacity of 56 passengers. The cost of renting a bus varies significantly based on your choice of vehicle. If your group exceeds 56 individuals, you may need to arrange for multiple charter buses to accommodate everyone comfortably.
  • Type of bus trip: The destination of your journey and the nature of the event you are planning play a crucial role in determining the overall cost of your trip. A local trip rate is determined by the hour, while a longer journey’s price is based on a daily rate or the distance traveled per mile.
  • Season: Bus rental demand surges during the busy spring and early summer seasons, which can increase bus rental pricing.
  • Other bus rental fees: Other fees may accrue according to the demands of your trip. If you’re traveling through the night, you must book a hotel for your charter bus driver to rest. Your destination may also require parking permits, tolls, and other expenses not included in your quote.

The cost of renting a bus, mini bus, or van can vary significantly based on several key factors, as noted above. To accurately determine the price, an obligation-free quote is the best approach as it allows us to tailor the pricing to your unique circumstances, ensuring transparency and clarity in what you can expect for your group transportation.

How soon Should I Reserve A Bus?

To secure the perfect bus for your group and event, we recommend reserving your bus as early as possible, ideally several months in advance during peak travel seasons and for popular events, or several weeks during the slow season. This allows you to explore a variety of vehicle options and guarantees availability for your desired dates. By planning ahead, you not only avoid the last-minute rush but also have ample time to coordinate details with our expert team, ensuring a stress-free and enjoyable experience for everyone involved.

What amenities are included in my charter bus rental?

Mini buses and charter bus rentals offer a range of premium amenities designed to enhance your Boston experience and ensure your journey is as comfortable as possible. Depending on the vehicle selected, you can enjoy features such as reclining seats, WiFi, TVs equipped with DVD players, AUX and USB ports, and personalized climate controls. Additionally, all full-sized charter bus rentals come with an onboard restroom for your convenience.

Is Smoking Allowed On Your Buses?

To ensure a pleasant and comfortable journey for all passengers, please be aware that tobacco and cannabis are strictly prohibited on all our buses. We maintain high standards of cleanliness and comfort, and any damage or issues arising from the actions of smoking will incur a minimum $500 cleaning fee. We appreciate your understanding and cooperation in helping us provide a safe and enjoyable experience for everyone on board.

What's included with my bus or van rental?

The bus quote you receive from us will detail the hourly or daily cost of your bus rental, cover your driver’s compensation, include comprehensive insurance, and include mileage during your rental period. However, please note that it will not cover expenses such as parking, tolls, or lodging for your driver on multi-day trips.

Is A Deposit Required?

To secure your luxury bus rental with Boston Motor Coach, we require a deposit at the time of booking to ensure your reservation is confirmed. This provides you with peace of mind, knowing that your vehicle is ready for your event. This deposit will be applied toward your total rental cost and will help us prepare the ideal vehicle for your needs.

Additionally, we ask for a valid credit card on file to cover any incidental expenses that may arise during your trip, such as extra stops or extended hours. Cancellations after a specified period before your rental date may incur a fee. Please review your contract and all company policies for a seamless and enjoyable experience with us.

Are trip changes allowed?

Trip changes are subject to vehicle availability and the specifics of the modifications. Please reach out to us at your earliest convenience. The Boston Motor Coach team is here to assist you any time, day or night. Keep in mind that substantial changes, such as extending your trip or requesting a different vehicle type, may result in additional fees.

Why Choose Boston Motor Coach for Our Bus Charter?

At Boston Motor Coach, we pride ourselves on providing a boutique level of service that sets us apart in the bus charter industry. Our fully staffed team is dedicated to ensuring your experience is seamless and personalized from the moment you reach out to us until the last passenger steps off the bus. With live customer support available 24/7, 365 days a year, you can trust that your questions and needs will always be met promptly and professionally. Whether it’s a corporate event, family gathering, or special occasion, we are here to deliver not just transportation but a memorable journey tailored to you and your group’s unique requirements.

The cost of renting a bus, mini bus, or van can vary significantly based on several key factors including the number of passengers, the destination of your journey, and the type of event you are planning. To accurately determine the price, an obligation-free quote is the best approach as it allows us to tailor the pricing to your unique circumstances, ensuring transparency and clarity in what you can expect for your group transportation.